To our Suppliers
In order to maintain continuous IATF 16949:2016 registration and fulfill our customer requirements, we have the below information that we will need you to be aware of and adhere to in order to help us with these objectives. Thank you.
Formex Quality Policy
Formex Metal Industries is committed to meeting all customer requirements throughout the organization. Working together as a team in the continual quality improvement process, ensures that objectives set for quality, efficiency, and customer satisfaction can be achieved.
The basis for Formex Metal Industries quality management system is IATF 16949:2016. This standard is an extension of ISO 9001:2008 designed for the automotive industry. This standard does not alter or reduce any other requirements of Formex Metal Industries. It is meant to provide a clear and concise understanding of our quality management system. The scope of this manual applies to all suppliers and subcontractors (hereafter called suppliers) of Formex Metal Industries who supply:
Production material including raw material
Outside processing such as heat treating, e-coating, plating, Laser drilling, etc.
Tooling which can affect the quality of finished product
The intention of this manual is to provide a set of guidelines to assist the supplier in meeting the demands of Formex Metal Industries. It is the suppliers’ responsibility to ensure that the requirements of this manual are adhered to. This manual is not intended to replace or supersede any terms and conditions of purchase orders, product drawings, or specifications.
Formex Metal Industries / Customer may verify parts at supplier's premises or upon receipt. Verification, shall not absolve the supplier of the responsibility to provide acceptable product, nor shall it preclude subsequent rejection by Formex Metal Industries. All deliveries shall be 100% on time. Purchased material shall satisfy current government and safety constraints on restricted, toxic and hazardous materials; as well as environmental, electrical and electromagnetic considerations. Contractors must submit a valid WSIB Clearance Certificate and must abide by Formex Metal Industries safety policy & procedures.
Quality System Requirements
Suppliers must meet the following requirements:
Maintain third party certification to ISO9001:2008, or IATF 16949:2016 as appropriate to your supplied product.
Provide description of all relevant processing equipment and machines
Provide100% on time delivery
Provide timely 8D corrective action
Submit Annually to Formex Metal Quality Department a third party Raw Material certification, verifying the chemistry of the product. This must be submitted to Formex Metal Industries no later than the end of the 1st quarter.
All suppliers must remain competitive in pricing.
A $250.00 Administration fee will be debited for any Corrective Action issued by Formex Metal Ind. Inc.
It is also the responsibility of all suppliers to meet the requirements of the following Automotive Industry Action Group (AIAG) documents:
Advanced Product Quality Planning and Control Plan (APQP)
Failure Mode and Effects Analysis (FMEA)
Measurement System Analysis (MSA)
Statistical Process Control (SPC)
Production Part Approval Process (PPAP) (or as required by our customers)
All Formex Metal Industries purchase orders are subject to a NON-Disclosure Agreement in order to protect confidential and sensitive information. The confidential description consists of any written, electronic or verbal information relating to all past, current, or future programs. This includes but is not limited to drawings, cost information, financial information, and volume information here after referred to as “confidential information”.
The supplier shall use “confidential information” solely for the purpose of doing business with Formex Metal Industries. The supplier shall protect the “confidential information” by using the same degree of care, but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, disclosure or publication of “confidential information” as it relates to Formex Metal Industries.
Product Packaging and Delivery
The supplier is responsible for providing adequate packaging of all supplied materials to prevent potential shipping and handling damage. All packaged products are required to accompany proper labels on the containers for product identification and traceability.
Bundled material must be kept to a maximum of 5500 lbs (2500 kg) as this is the maximum our steel receiving hoist is rated for. Any bundles over 5500 lbs will be refused under health and safety rules, left on the truck, and the supplier contacted for resolution. All costs derived from this situation will be the responsibility of the supplier.
Formex Metal Industries receiving hours are from 8:00am to 4:30pm Monday to Friday. Emergency receiving can be done in the off hours provided the supplier had made arrangements with Formex Metal Industries before the shipment has arrived.
Formex Metal Industries may verify material at the suppliers’ premises or upon receipt. Verification shall not absolve the supplier of the responsibility to provide acceptable product, nor shall it preclude subsequent rejection by Formex Metal Industries.
The supplier is responsible to ensure the preservation of the product during internal processing at the suppliers facility and during delivery of the material to Formex Metal Industries.
End-of-Life (ELV) / International Material Data System (IMDS) Reporting
To comply with our customers, Formex Metal Industries requires all suppliers to submit ELV data into the IMDS system for all material (Formex Metal Industries ID # 24485). Access to the IMDS system can be set up at HTTP://www.mdsystem.com. This data must accompany the PPAP package for approval. The Registered IMDS number must appear on the Part Submission Warrant with in the PPAP Package.
Identification and Traceability
All raw product shipments to Formex Metal Industries are required to have proper labels for identification and traceability to ensure Heat Numbers do not get mixed. As a minimum, the following information must be present on each label:
Method of identifying material as Formex Metal Industries material
Product Identification Number
All raw materials shall be accompanied with a copy of the applicable chemical and mechanical properties for all heat numbers as well as a bill of lading.
All container shipments to Formex Metal Industries are required to have proper labels for identification and traceability. To keep traceability, material is not allowed to be mixed from container to container of the same material or with other materials. All finished containers shipped back to Formex Metal Industries must be accompanied with the shipping labels which came to the supplier with the product.
Upon request, the supplier is required to provide additional documents, such as NAFTA Certificates, to send along with each shipment.
Corrective and Preventive Actions
It is the supplier’s responsibility to take the necessary corrective and preventive actions to resolve quality and delivery problems using the “8D” format. The supplier is required to use proper problem solving methods such as Fishbone Diagram, Design of Experiments, etc. to investigate root cause of problems and implement countermeasures to eliminate them. When required, Formex Metal Industries will issue an "8D team orientated problem solving report (QF-087)" to the supplier for formal corrective action. Unless otherwise specified corrective actions will be dealt with as follows:
Containment: Maximum 1 Day
Closed 8D: Maximum 30 Days
The supplier is highly encouraged to use mistake-proofing methodologies in their corrective and preventive action process to ensure recurrence of problem is not possible. Where applicable, countermeasures for one particular problem should be implemented on other similar processes and products to eliminate possible future problems of the same type.
Record Retention Requirements
Production part approvals, tooling records, APQP records, purchase orders and amendments shall be maintained for the length of time that the part (or family of parts) is active for production and service requirements plus 15 calendar years unless otherwise specified by the customer.
NOTE: All customer purchase orders/amendments are included in this requirement. Organization purchase orders/amendments for customer-owned tooling are included in this requirement.
Quality performance records (e.g. control charts, inspection and test results) shall be retained for three calendar years after the year in which they were created.
Records of internal quality system audits and management review shall be retained for three years.
Retention periods longer than those specified above may be specified by an organization in their procedures. The organization shall eventually dispose of records.
These requirements do not supersede any regulatory requirements. All specified retention periods shall be considered “minimums”.
Due to automotive requirements it is expected that only product that meets contractual intent are to be supplied to Formex Metal Industries. Any violations to this are the suppliers’ financial responsibility and full cooperation is required to assure our customers satisfaction.